SHIPPING & RETURNS
We ship to all 50 United States.
All items are shipped uninsured via USPS at a rate of $6.99 per shipment. All orders over $75 are eligible for free shipping.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
You may return most new, unopened items within 30 days of delivery for a full refund. 20% restocking fee will be applied for all authorized returns. We do not cover return shipping costs, unless the return is a result of our error (you received an incorrect or defective item, etc.). Orders that are incorrectly shipped may be returned at no charge. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We reserve the right to deny the return or issue a store credit if the item is not returned complete with original packaging.
Please allow approximately 3-5 business days from receipt of return product to process your return. Please allow additional time for your bank to process our refund request (5 to 10 business days). Refunds will arrive in the same form as the original payment up to 30 days after return.
Items returned after the 30 day grace period and without proper warning are not eligible for a refund. Items must be returned in their original packaging.
Ship returns to:
1216 E Atlantic Blvd, Unit # 6
Pompano Beach, FL 33060
If you opt to purchase shipping insurance, damages or shortages that occur during shipping must be reported to the carrier within 5 days of receipt. Beauty Mellow is not responsible for shipping damages. Customer is responsible for the return shipping charges unless otherwise noted by Beauty Mellow for packaging or product errors.
Shipping fees are not refundable.
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